['Privacy Policy\n\nWelcome to our online platform. Protecting your personal data is a priority for Greenfield Veterinary Clinic. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our services, in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when accessing our service. This may include your name, contact details, information about your pets, health records related to veterinary care, and payment information. We may also automatically collect certain technical data when you interact with our site, such as IP addresses and browser type, to improve our services.\n\nHow We Use Your Information \nYour information is used to provide and manage veterinary healthcare services, including diagnostics, preventive care, surgical procedures, emergency care, nutrition consultations, and vaccination programs. We use your data to communicate with you, schedule appointments, process payments, and inform you about important updates related to our services.\n\nLegal Basis for Processing \nWe process your personal data based on your consent, for the performance of a contract, compliance with legal obligations, and for legitimate interests such as improving our services and ensuring the security of our platform.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal data. Your information may be shared with trusted third parties who assist us in delivering veterinary services, such as laboratories, payment processors, and IT service providers, always under strict confidentiality agreements. We may disclose your data if required by law or to protect the rights, property, or safety of our clinic, clients, or others.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Our staff is trained on privacy and data protection policies to ensure your information remains secure.\n\nData Retention \nYour personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Health records related to veterinary care will be kept according to statutory requirements under applicable healthcare regulations.\n\nYour Rights \nUnder GDPR, you have the right to access, rectify, or erase your personal data. You may also have the right to restrict or object to certain processing, request data portability, and withdraw consent at any time where processing is based on consent. To exercise your rights or raise concerns about your privacy, please contact us at our physical address below.\n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and support technical functionalities. You can manage cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are intended for pet owners and responsible adults. We do not knowingly collect personal data from children under the age of 16 without verifiable parental consent.\n\nContact Information \nIf you have any questions or concerns regarding this Privacy Policy or our data practices, please contact: \nGreenfield Veterinary Clinic \n27 Willow Lane, Suite 3B \nBristol, South West England \nBS8 2HP \nUnited Kingdom \n\nWe are committed to respecting your privacy and protecting your personal information to provide you and your pets with the highest quality veterinary care.', 0.0011520000000000002, 'gpt-4.1-mini']